User account management: User Account Overview

Last Updated: May 25 2013 10:39 pm EDT

The 'Overview' tab is what you see when you log in. Here you will see your account information, reports of your recent campaigns, and the latest subscribers that have subscribed to your mailing lists.

Configuring your user account

You can see two categories at top right: Help / Username - account

1) Account
This tab shows the information related to your account; you can also change your password and view payment options here.

a) Contact Information - your contact and company info can be changed here.

b) Username & password - your username and password can be changed here.

c) Price plans / Upgrade


This tab allows you to easily upgrade your account by changing your price plan, the length of your subscription; you can also see the discounts applied. After choosing the plan, enter the required information and choose a payment option. Your account is upgraded immediately after payment, according your plans.

Choose add-ons

1.When you purchase the ‘Pro User' addon, you'll have access to the following features:
ability to edit the entire email, including the ability to customize the footer, and removing the Mailigen logo.
up to 4 ‘sender' email addresses. The Pro User plan allows you to use up to 4 sender names from a single account.

The ability to export the full report data. Includes individual clicks and open statistics..

2.The ‘Additional Library Space' add-on unlocks the following features:
The ability to store up to 100MB in images to use for email marketing campaigns.

(!) This add-on runs for a month; if the add-on isn't renewed by the end of the period, the excess image files are deleted.

* - For additional safety, please check your personal information and/or props before you make a purchase.

You can choose from these payment options:

  • Credit card (VISA, MasterCard);
  • PayPal;
  • Bank transfer.

Note that making payments via credit card or PayPal is completely safe. We use SSL certificates and have an exceptionally safe platform for making payments.

If you want to make a bank transfer, please keep in mind that the payment must be made within 14 days.

If you want to print your invoice, you can do so by clicking on ‘Order ID' in the ‘Billing Statements' tab.

* If you pay by credit card or PayPal, please re-enter the Mailigen system (log out, then log in again) to renew your account information.

d) View Login History - you can view your Mailigen login history here.

e) Billing Statements - you can see the past invoices in this tab; you can also print them if needed.

f) API keys - use them for identifying the client.
API functions:

  1. 1. List management;
  2. 2. Campaign creation and sending;
  3. 3. Campaign statistics;

We suggest API keys are handled by your system administrator or programmer.

g) Cancel / Close Account - if you no longer want to use Mailigen, your account can be closed here.

2) Log Out

When you press this menu, you will log out of the Mailigen system.

3) Help

Here search terms (phrases or keywords) can be entered, and our search system will automatically answer most of your queries. If, however, the information you seek can't be found here, please contact our support system. The Mailigen support team will gladly help you resolve any questions; the support team is available at any given time.