Drag and Drop template editor: Image Requirements and Sizes

Last Updated: May 06 2020 12:49 pm UTC

To make sure that you'll be able to upload your image without any issues, kindly follow our image requirements.

File size

We recommend keeping image file sizes of less than 600 KB. Larger images will be automatically resized. For example, uploading an image that's more than 600 KB and more than 600 pixels wide, it will be automatically resized.

These are the options you might encounter:

  • If you are using the Image Carousel option and «Drag Image Here» method to upload an image, confirmation popup should appear:

To continue with the image uploading click on the Confirm button and the image will be added in the Image Carousel.

  • If you are using the File upload option and Moxie Manager to upload an image, it will be automatically resized and added to the image gallery without your confirmation.

File format

When you upload images use PNG, JPG or JPEG format. You can upload GIF format if you need, but keep in mind that the GIF image format has both limited color depth and large file size in the non-animated form.

File name

Note: The title of the image cannot contain spaces or special symbols. Words can be separated with "-" or "_" for an image to be uploaded.

For example, if you are uploading an image with a file name that contains spaces and special symbols « image for uplo@ding», an error message should appear:

If you'd like to learn more about how to upload and edit images, feel free to check out our support article.

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