Follow our image requirements to avoid issues with an image uploading.

File size

Mailigen recommends keeping image file sizes less than 600 KB. Larger images will be automatically resized. For example, uploading an image that's more than 600 KB weight and more than 600 pixels wide, it will be automatically resized.

• If you are using Image Carousel option and «Drag Image Here» method to upload an image, confirmation popup should appear:

To continue with the image uploading click on «Continue» button and the image will be added in the Image Carousel.

• If you are using File upload option and Moxie Manager to upload an image, it will be automatically resized and added in image gallery without your confirmation.

File format

When you upload images use PNG, JPG or JPEG format. You can upload GIF format if you need but keep in mind that the GIF image format has both limited color depth and a large file size in the non-animated form.

File name

For example, if you are uploading an image with a file name that contains spaces and special symbols «​image for uplo@ding», an error message should appear: