To make sure that you'll be able to upload your image without any issues, kindly follow our image requirements.
We recommend keeping image file sizes less than 600 KB. Larger images will be automatically resized. For example, uploading an image that's more than 600 KB and more than 600 pixels wide, it will be automatically resized.
These are the options you might encounter:
- If you are using the Image Carousel option and «Drag Image Here» method to upload an image, confirmation popup should appear:
''The image you are uploading is too large, it should be less than 600KB in size and 600px in width. Do you want us to automatically resize the image and continue to upload?''
To continue with the image uploading click on the «Continue» button and the image will be added in the Image Carousel.
- If you are using the File upload option and Moxie Manager to upload an image, it will be automatically resized and added to the image gallery without your confirmation.
When you upload images use PNG, JPG or JPEG format. You can upload GIF format if you need, but keep in mind that the GIF image format has both limited color depth and a large file size in the non-animated form.
For example, if you are uploading an image with a file name that contains spaces and special symbols « image for uplo@ding», an error message should appear:
''Some of the files failed to upload. Check the upload status of each file.''
If you'd like to learn more about how to upload and edit images, feel free to check out our support article.