Username and Password: How to Change Your Username or Password

Last Updated: Nov 25 2019 12:20 pm UTC

Changing your username or password is simple.

Changing the Username 

Username & Password is located in the Profile Information section in the upper right-hand corner. 

Username—enter your desired username. This cannot include special characters and must be only letters and numbers.

Note: For newer users username matches their e-mail address and can not be changed.

Changing the Password

To change your password, follow these steps:

STEP 1 — In the profile information section scroll halfway down the page to change your password.

Note: It is recommended that you choose a strong password which is at least 8 characters long and includes capital letters, numbers, and symbols.

  • Old Password—enter your existing password. This is required to make any changes to either your username or password.
  • New Password—enter your new password
  • Confirm Password—re-enter your new password

STEP 2 — When you are finished, click the Save Changes button.

If you have not correctly entered your Old Password, an error message will be displayed when clicking the Save Changes button.

STEP 3 — We will send you an email confirmation of any changes made to your username or password.

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