Create And Import Your List: Importing Unsubscribed Contacts From Another Platform

Last Updated: Oct 21 2019 02:15 pm UTC

If you have already used email marketing, you most likely have a database that contains not only active contacts but also contacts that have unsubscribed or bounced and you want to keep them that way. We offer a simple way to make sure your unsubscribed contacts are separated from the active ones. 

Note: With Mailigen platform you only pay for the active contacts in your list. 

How to Import Unsubscribed Contacts 

There are two main ways to make sure active contacts are separated from the unsubscribed ones when importing a new list. 

  1. Remove Subscribers Option 
  • Go to the lists section and open a list you want to upload contacts to 
  • Upload your whole list – both active and unsubscribed contacts. Learn more on how to upload subscribers in How to Import a Subscriber List 
  • Open your list and under List Actions click Remove Subscribers 

  • You will be prompted with a new window. Stay on the Unsubscribe section. 

  • Enter or paste emails one per line. You can just copy your whole list of unsubscribed emails and paste them in the given field. 
  • Click Unsubscribe 

Your list will now be separated by active and unsubscribed contacts. 

You can find the unsubscribed section in the dropdown on the top left of the list. 

 

  1. Unsubscribe a Segment 
  • Give your list a new field that defines the status of the contact – active or unsubscribed. You can name these values differently if you want. In Excel it could look something like this: 

  • Upload your whole list – both active and unsubscribed contacts. Learn more on how to upload subscribers in How to Import a Subscriber List 
  • Go to the segments section and create a new segment based on the list you want to separate contacts 
  • Under subscriber based filter choose the Status field -> is -> manually input the value for unsubscribed contacts, in this case, “unsubscribed” 

  • Click the Create button 
  • Go to segments section 
  • Tick the checkbox next to the segment of contacts you want to unsubscribe and click the unsubscribe button 

 

Your list will now be separated by active and unsubscribed contacts. 

 


Was this article helpful?
What can we do to improve articles like this?

Copyrights © Mailigen. 2019 All rights reserved.