Create And Import Your List: Importing Unsubscribed Contacts From Another Platform

Last Updated: Apr 20 2020 07:28 am UTC

If you have already used email marketing, you most likely have a database that contains not only active contacts. That would include unsubscribed or bounced contacts that you want to keep that way. We offer a simple way to make sure your unsubscribed contacts are separated from the active ones. 

Note: With the Mailigen platform you only pay for the active contacts in your list. 

There are two main ways to make sure active contacts are separated from the unsubscribed ones when importing a new list:

Remove Subscribers Option 

Go to the lists section and open a list you want to upload contacts to.

Upload your whole list – both active and unsubscribed contacts. Learn more on how to upload subscribers in How to Import a Subscriber List.

Open your list and under List Actions click Remove Subscribers.

You will be prompted with a new window. Stay on the Unsubscribe section. 

 Enter or paste emails one per line. You can just copy your whole list of unsubscribed emails and paste them in the given field. 

Click Unsubscribe. 

Your list will now have separate active and unsubscribed contacts sections. You can find the unsubscribed section in the dropdown on the top left of the list. 

Unsubscribe a Segment 

Give your list a new field that defines the status of the contact – active or unsubscribed. You can name these values differently if you want. In Excel it could look something like this: 

Upload your whole list – both active and unsubscribed contacts. Learn more on how to upload subscribers in How to Import a Subscriber List.

Go to the segments section and create a new segment based on the list you want to separate contacts.

Under subscriber-based filter choose the Status field -> is -> manually input the value for unsubscribed contacts, in this case, unsubscribed

Click the Create button.

 Go to the segments section.

Tick the checkbox next to the segment of contacts you want to unsubscribe and click the unsubscribe button. 

Your list will now have separate active and unsubscribed contacts sections. 


Was this article helpful?
What can we do to improve articles like this?

Copyrights © Mailigen. 2020 All rights reserved.