When your account expires it is shifted to inactive status and there are a couple of things to keep in mind.

The account is still accessible and you will see a message offering you to upgrade, however, you will be able to access a lot less than in a paid account.

What You Can Still Do

Although the core functions won't be available, these functions will still work:

• Creating and editing new lists, segments, email or SMS campaigns, automation series;

• Deleting contacts from the lists,

• Exporting reports;

• Adding contacts by using web forms;

• Sub-user access to other accounts.

What You Can't Do

The main functions that won't be available in an inactive account:

• Adding new subscribers

• Sending of email or SMS campaigns

• Automations will stay active, but contacts will stay in the waiting status until a subscription plan or email credits are purchased.

• Surveys won't be available.

After 6 months of inactivity, the account will be closed, but the data will be saved for 6 more months, so you can renew any time.