Email Campaign Templates: Saving and recovering templates

Last Updated: Nov 29 2019 08:49 am UTC

Saving templates 

When you have made changes to your existing template, you can click on "save and exit" button in the bottom right corner which will pop up a window asking you to name your template. If you want the changes to be saved in the existing template just click ok without changing the title of the template.  

Note: If you change the title of the template it will be saved as a new template. 

You can also click on the "exit" button on the top right corner which will give you "You are about to exit without saving changes made to the template" message. If you don't want to save changes, click "exit without saving". If you decide to "save changes", you will be brought to the "name your template" pop up window. 

Template recovery 

When working on a template it is autosaved every 30 seconds. The recovery files are kept in Recovery folder under "My templates" so in case you accidentally leave the page without saving the changes, you will be able to recover it. 

Note: The recovery file won't be saved, if you click "exit without saving" 

In "Recovered templates" folder you will have 3 options for each autosave: 

  • View large – view the autosaved template in full size 
  • Recover – overwrite the existing template using the autosaved template 
  • Discard – delete the autosaved template without changing the existing template 

If you open a template that has a recovery template available you will get a message "Recovery Template available" You will have two options: 

  • Discard – delete the autosaved file and work with the existing template 
  • Recover – overwrite the existing template with the autosaved information. The existing template's information will be lost in this case. 


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