Sender ID's and SMS credits: Registration of Sender ID or Alphanumeric Sender Name (VIDEO)

Last Updated: May 17 2020 05:17 pm UTC

You can register a Sender ID or so-called Alphanumeric Sender Name, e.g. company/brand name, by filling in a form in the contact information section.

Go to Settings, click on Sender Information section and look for the SMS Sender Information subsection,

Click on the button that says Add SMS Sender.

A new window will open where you can fill in the information to register your company Sender ID.

Note: Remember only the company name or brand name can be registered as a Sender ID.

If you are from the USA or Canada, you will be prompted with more detailed questions in order to be verified. If you plan to send messages to Russia, you have to click on the SMS registration form link and provide the necessary details.

Note: The Sender ID feature only applies to network operators who support this feature. For example, you cannot use custom Sender IDs when delivering messages to the United States of America or Canada due to certain limitations with the USA and CAN network operators. The messages might be delivered from randomly assigned number instead of the alternative number you provided when requesting Sender ID.  
The speed of the Sender ID verification process might differ depending on the country of your SMS recipients.  

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