Create New Survey: Creating a New Survey Question

Last Updated: Jun 28 2019 09:29 am UTC

To view Survey questions first Create a new survey or edit the previous one. If you choose to create a new one, you will be redirected to 1 step. Choose Survey you want to create or choose the existing one from My Templates. After that, you will be redirected to step 2.

To learn more about step 2 of creating a survey, check support article How Can I Create a New Survey?

Adding Questions

STEP 1 To add a question simply drag a question block into the builder. 

STEP 2 On the right, you can choose the desired type of question.

  • Single answer (radio button or drop down): This option allows only one answer for the question.
  • Multiple answers: This option allows multiple answers for the question.
  • Rate items: This option allows users to answer the question with a rating.
  • Free response: This option allows users to answer the question freely in the text.
  • Rank answer: This option allows to rank the answers in the desired order.
  • Comment block: This option enables the user to leave a comment.
  • Contact form: You can add a subscription form into your survey if you plan to distribute it on your website or social media. This option is required for adding new subscribers through surveys.
  • Page break: Page break will let you divide the survey into several pages.

STEP 3 After choosing the question type, you will see a window similar to this with the options listed below the picture.

Question text
Here you can write the desired question, and as well add a logo.

Here you can add as many answers as you wish, and add images to the questions.


  • Question is required: Here you can specify whether answering the question is mandatory.
  • Add an answer to contact info in database: Here you can choose whether the answer will show up in the database next to the contact. This option requires additional actions - choose the corresponding list and the field you want to save the answer in.
  • ‘Other' option. Respondents can add their answers. If this option is selected, an ‘Other' field will appear when filling in the survey. Here the respondents can supply their answers.
  • Comment field. The respondent can leave a comment. This allows users to leave comments on the survey and leave a longer answer.
  •  Change question type, add text or collect contact list data

STEP 4 Save the question.

In the end, you can create a Thank you message and edit survey options. Learn more in How Can I Create a New Survey?


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