Create New Survey: Creating a New Survey Question

Last Updated: Apr 19 2020 07:35 am UTC

To view Survey questions first Create a new survey or edit the previous one. If you choose to create a new one, you will be redirected to the first step. Choose Survey you want to create or choose the existing one from My Templates. After that, you will be redirected to step 2.

To learn more about step 2 of creating a survey, check support article How Can I Create a New Survey?

Adding Questions

To add a question simply drag a question block into the builder. 

On the right, you can choose the desired type of question.

  • Single answer (radio button or drop-down): This option allows only one answer for the question.

  • Multiple answers: This option allows multiple answers to the question.

  • Rate items: This option allows users to answer the question with a rating.

  • Free response: This option allows users to answer the question freely in the text.

  • Rank answer: This option allows to rank the answers in the desired order.

  • Comment block: This option enables the user to leave a comment.

  • Contact form: You can add a subscription form into your survey if you plan to distribute it on your website or social media. This option is required for adding new subscribers through surveys.

  • Page break: Page break will let you divide the survey into several pages.

After choosing the question type, you will see a window similar to this with the options listed below the picture.

Question text
Here you can write the desired question, and as well add an image.

Here you can add as many answers as you wish, and add images to the questions.


  • Question is required: Here you can specify whether answering the question is mandatory.

  • Add an answer to contact info in the database: Here you can choose whether the answer will show up in the database next to the contact. This option requires additional actions - choose the corresponding list and the field you want to save the answer in.

  • ‘Other' option. Respondents can add their answers. If this option is selected, an ‘Other' field will appear when filling in the survey. Here the respondents can supply their answers.

  • Comment field. The respondent can leave a comment. This allows users to leave comments on the survey and leave a longer answer.

  •  Change question type, add text or collect contact list data

Save the question.

In the end, you can create a Thank you message and edit survey options. Learn more about How Can I Create a New Survey?

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